1. Who is responsible
UPSCALE LAB TECHNOLOGIES L.L.C, a company registered in the United Arab Emirates, is the controller for personal data submitted through this website. Registered address: Office No. 312, Al Jumaiah, Al-Barsha 1, Dubai 00000, United Arab Emirates. Tax Registration Number: 105386277500003. Privacy requests can be sent to hello@upscalelab.cc.
2. Data we collect
When you use the inquiry form, we collect your name, work email, company or website, business role, message, submission time and a one-way hash of your IP address for abuse prevention. We may also receive technical security signals from Cloudflare Turnstile.
3. Why we use it
We use inquiry data to respond, assess partnership fit, prevent spam and protect the service. The legal basis is taking steps at your request before entering a contract and our legitimate interests in business communication and service security. Optional analytics, if introduced, will run only after consent.
4. Service providers and transfers
Our hosting, database and anti-abuse infrastructure is provided by Cloudflare and associated hosting services. When lead-notification emails are enabled, Resend processes the contact details and message needed to deliver the notification. These providers may process data outside your country under their applicable safeguards. We do not sell contact-form data.
5. Retention
Inquiry records are retained for up to 12 months after the last substantive contact, unless a longer period is needed for an active commercial relationship, legal obligation or dispute. Security records may be retained for a shorter period.
6. Your rights
Depending on your location, you may request access, correction, deletion, restriction, portability or object to processing. Where processing relies on consent, you may withdraw it. You may also complain to your local data protection authority.
7. Contact and updates
Write to UPSCALE LAB TECHNOLOGIES L.L.C at Office No. 312, Al Jumaiah, Al-Barsha 1, Dubai 00000, United Arab Emirates, or email privacy requests to hello@upscalelab.cc. We may update this policy when our services or legal obligations change; the effective date above will be revised.